Get a Free Butterball - Turkey Talk-Line. The Butterball Turkey Talk-Line is open annually in November and December to residents of the United States and Canada. Bilingual assistance is available (English and Spanish). Phone Number: 1-800-BUTTERBALL (1-800-288-8372). Over the years, the Butterball® Turkey Talk-Line experts have solved some puzzling turkey situations, like which pan to use, what to do when the turkey is on fire, and when to start roasting the turkey so it’s ready by halftime.